Ordering, Cancellation and Refund Policy
Last updated: 23 July 2026
Order Confirmation
Please check your order, contact details, selected fulfilment method and total price carefully before payment.
Your order is accepted when we confirm that the restaurant has received and accepted it. Keep your order confirmation until the order has been completed.
Changing or Cancelling an Order
Contact the restaurant immediately on [PHONE NUMBER] if you need to change or cancel an order.
We will try to accommodate your request, but changes or cancellation may not be possible after food preparation has started. A request is not confirmed until it has been accepted by the restaurant.
Right of Withdrawal
Restaurant meals are perishable and normally prepared for immediate consumption. The standard statutory withdrawal period applicable to many distance purchases may therefore not apply to prepared food or goods that can deteriorate or expire rapidly.
This does not affect your legal rights if an order is incorrect, defective or otherwise not supplied as agreed.
Incorrect, Missing or Unsatisfactory Orders
Check your order as soon as possible. If an item is missing, incorrect, damaged or otherwise not as agreed, contact us promptly and provide:
- Your name and order number.
- A description of the problem.
- Photographs where reasonably relevant.
- Your preferred contact information.
Refunds
After reviewing a complaint, we may provide an appropriate remedy such as a replacement, correction, partial refund or full refund.
Approved refunds are normally returned to the original payment method. Processing time depends on the payment provider and may take several banking days.
Contact
Telephone: +46 73 734 04 06
Email: info@mariasrestaurant.se